Millennium Madinah Airport Hotel has been officially designated as a Certified Autism Center™ (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES). This prestigious certification is awarded to organizations that have completed specialized training and certification in autism and sensory awareness, ensuring team members are fully equipped to provide compassionate, inclusive, and informed service to all guests.
Strategically located within Prince Mohammad Bin Abdulaziz International Airport, the hotel offers 227 elegantly designed rooms and suites that blend comfort, functionality, and warm Saudi hospitality. The property joins a growing network of travel and hospitality organizations across the Kingdom and the world dedicated to creating safe, supportive, and welcoming experiences for autistic and sensory-sensitive individuals and their families.
“Receiving the Certified Autism Center™ designation is an important step in our journey toward more inclusive hospitality. It reflects our dedication to understanding our guests’ diverse needs and ensuring that every stay at Millennium Madinah Airport Hotel is filled with comfort, care, and genuine warmth,” says Anas Almaimani, area general manager,Makkah & Madinah, Millennium Madinah Airport Hotel.
To achieve the CAC designation, key hotel team members completed autism-specific training provided by IBCCES, covering sensory processing, communication strategies, and inclusive guest service protocols. The certification ensures that every staff member is equipped to recognize and support guests who may benefit from specialized accommodations throughout their stay.
As part of its ongoing commitment to accessibility, Millennium Madinah Airport Hotel offers a variety of thoughtful facilities and services designed to create a peaceful environment for all travelers. The fifth-floor Executive Lounge provides a calm and private space with comfortable seating and a fully equipped business center — ideal for guests who prefer a quiet, organized setting. The hotel’s culinary team also accommodates individual dietary preferences and sensitivities upon request, ensuring every meal is both enjoyable and comforting.
Guests can savor international and local dishes at Sky Restaurant, unwind at Boarding Café, and stay connected with complimentary Wi-Fi. The hotel provides free shuttle service to Al Masjid An Nabawi five times daily and 24/7 airport transfers for seamless access. Flexible check-in and dining arrangements are available to minimize wait times and avoid crowded areas, ensuring that every aspect of the guest journey is as stress-free and supportive as possible.
“We are proud to partner with Millennium Madinah Airport Hotel as they continue to elevate the standard for inclusive hospitality across the Kingdom,” says Myron Pincomb, IBCCES CEO and board chairman. “Their leadership reflects a strong commitment to accessibility and to ensuring that every guest, regardless of ability, feels understood, respected, and valued.”
For more than two decades, IBCCES has been a leader in providing autism, sensory and neurodiversity training and certification for professionals worldwide, including those in healthcare, education, public safety, travel, and corporate sectors. As the only credentialing board offering these programs, IBCCES provides training from subject matter experts and autistic self-advocates, along with long-term support, continuous learning, onsite reviews, and renewal requirements to ensure continued growth and lasting impact.
To further support inclusivity efforts, Millennium Madinah Airport Hotel is featured on the IBCCES Accessibility App™, which is free to download. This app provides individuals with a variety of disabilities real-time guidance on certified destinations, sensory-friendly spaces, and tailored recommendations. By connecting users to accessible locations worldwide, the app helps ensure seamless, enjoyable experiences for everyone.
IBCCES also provides access to resources such as AccessibiltyCertified.com and AutismTravel.com, free online tools for families that list certified locations and professionals. Each organization listed on the site has met IBCCES certification requirements.
About Millennium Hotels and Resorts
Millennium Hotels and Resorts is a global hospitality group with a portfolio of distinctive hotels that combine contemporary comfort, authentic experiences, and warm service across the world’s most iconic destinations. Dedicated to delivering excellence and innovation, the brand continues to redefine guest experiences through personalized service, cultural connection, and sustainable practices.
About Millennium Madinah Airport Hotel
Located within Prince Mohammad Bin Abdulaziz International Airport, Millennium Madinah Airport Hotel offers travelers a calm and convenient stay with easy access to the holy city. The hotel features 227 guest rooms and suites, Sky Restaurant for all-day dining, Boarding Café, and versatile event spaces. As a Certified Autism Center™, the property is committed to fostering an inclusive and supportive environment for all guests.
About IBCCES
Delivering the global standard for training and certification in the fields of autism, neurodiversity, and accessibility – IBCCES provides a series of certification programs that empower professionals to be leaders in their field and improve the outcomes for the individuals they serve. For over two decades, IBCCES has been a global leader, setting the industry standard in autism and cognitive differences training. IBCCES works in over 111 countries and provides training in 8 languages, and its programs have been recognized around the world as the leading benchmark in training and certification.
In addition to individual certification programs, IBCCES partners with cities, destinations, and organizations on initiatives like the Certified Autism Destination™ (CAD) and Autism Certified City™ (ACC), ensuring autistic and sensory-sensitive residents and visitors feel welcomed and safe. Destinations that achieve the CAD designation have completed a specialized program that ensures a multitude of recreation, hospitality and entertainment organizations have completed an autism and sensory-sensitivity training, certification and IBCCES facilities review process. The ACC designation expands on that program and includes IBCCES training and certification for the public safety, education, healthcare and workplace sectors.
IBCCES also created the Accessibility App, AutismTravel.com, and AccessibilityCertified.com – free resources for individuals with a variety of neurodiversities and disabilities, listing certified locations and connecting individuals to other resources and each other.
