DoubleTree by Hilton Dubai – Business Bay earns the Certified Autism Center™ (CAC) designation, granted by the International Board of Credentialing and Continuing Education Standards (IBCCES). This prestigious certification recognizes the hotel’s dedication to delivering a seamless experience for autistic guests and their families by ensuring staff are equipped with the knowledge and resources to accommodate the needs of all travelers.
“Becoming a Certified Autism Center™ reflects our commitment to delivering a truly inclusive hospitality experience,” says Hany Ahmed, general manager at DoubleTree by Hilton Dubai – Business Bay. “Our team takes pride in leading with empathy and understanding, ensuring that every guest feels safe, respected, and genuinely welcomed. This certification represents more than an achievement; it reflects how we care for people and how we operate every day.”
The CAC designation is awarded to organizations whose guest-facing teams complete evidence-based training developed and delivered by IBCCES. The process includes autism and sensory-specific education, practical communication strategies, and an onsite review to ensure that training is actively implemented within daily operations.
“The Certified Autism Center™ accreditation signals readiness, accountability, and trust,” says Myron Pincomb, CEO and board chairman of IBCCES. “By completing both comprehensive training and an onsite review, DoubleTree by Hilton Dubai – Business Bay demonstrates leadership in inclusive hospitality and a clear commitment to operational excellence. This certification assures families that this property understands their needs and is prepared to deliver meaningful, supportive experiences.”
For 25 years, IBCCES has been a leader in providing autism, sensory and neurodiversity training and certification for professionals worldwide, including those in healthcare, education, public safety, travel, and corporate sectors. As the only credentialing board offering these programs, IBCCES provides training from subject matter experts and autistic self-advocates, along with long-term support, continuous learning, onsite reviews, and renewal requirements to ensure continued growth and lasting impact.
To further support inclusivity efforts, DoubleTree by Hilton Dubai Business Bay now be featured on the IBCCES Accessibility App, a free tool that provides individuals with disabilities real-time guidance on certified destinations, sensory-friendly spaces, and tailored recommendations. By connecting users to accessible locations worldwide, the app helps ensure seamless, enjoyable experiences for everyone.
IBCCES also provides access to resources such as AccessibilityCertified.com and AutismTravel.com, free online tools for families that list certified locations and professionals. Each organization listed on the site has met IBCCES certification requirements.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 25 world-class brands comprising 9,000 properties and over 1.3 million rooms, in 141 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history. As the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 235 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
About DoubleTree by Hilton
DoubleTree by Hilton is a fast-growing, global portfolio of more than 700 hotels across 61 countries and territories. For more than 55 years, DoubleTree by Hilton has continued to be a symbol of comfort for business and leisure travelers around the world, welcoming guests with the beloved DoubleTree chocolate chip cookie and prioritizing the spaces and human moments that make travelers feel good. DoubleTree by Hilton offers contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings and meetings and events spaces. Experience a comfortable stay at DoubleTree by Hilton by booking at doubletree.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about DoubleTree by Hilton at stories.hilton.com/doubletree, and follow the brand on Facebook, X and Instagram.
About IBCCES
Delivering the global standard for training and certification in the fields of autism, neurodiversity, and accessibility – IBCCES provides a series of certification programs that empower professionals to be leaders in their field and improve the outcomes for the individuals they serve. For over two decades, IBCCES has been a global leader, setting the industry standard in autism and cognitive differences training. IBCCES works in over 111 countries and provides training in 8 languages, and its programs have been recognized around the world as the leading benchmark in training and certification.
In addition to individual certification programs, IBCCES partners with cities, destinations, and organizations on initiatives like the Certified Autism Destination™ (CAD) and Autism Certified City™ (ACC), ensuring autistic and sensory-sensitive residents and visitors feel welcomed and safe. Destinations that achieve the CAD designation have completed a specialized program that ensures a multitude of recreation, hospitality and entertainment organizations have completed an autism and sensory-sensitivity training, certification and IBCCES facilities review process. The ACC designation expands on that program and includes IBCCES training and certification for the public safety, education, healthcare and workplace sectors.
IBCCES also created the Accessibility App, AutismTravel.com, and AccessibilityCertified.com – free resources for individuals with a variety of neurodiversities and disabilities, listing certified locations and connecting individuals to other resources and each other.
Find Out How To Become A Certified Autism Center™
Fill out the form below to connect with an advisor to discuss the details.
