Escape Room Palm Springs

History: In 2015, two IT pros, Mark and Dominique Fruchtman, decided that crawling under desks forever wasn’t the dream they had envisioned. Instead, they opened the Inland Empire’s very first escape room, saving Palm Springs residents the 105-mile trek to Anaheim for an escape room fix.

Recognition: Ten years on, Escape Room Palm Springs has cracked the TripAdvisor code, having been named the #1 rated escape room in California on TripAdvisor out of 360+ rooms in the state. They also just received TripAdvisor’s 2025 Travelers’ Choice award, an honor bestowed upon only 10% of the world’s top attractions.

Award-winning staff: Escape Room Palm Springs and its stellar employees are the proud recipients of The Champions of Hospitality, Attractions Category, three years in a row! Who knows, maybe there is a fourth award on the horizon? This prestigious employee recognition award is sponsored by Visit Great Palm Springs, the Coachella Valley’s official tourism marketing agency.

Recently: Escape Room Palm Springs was recently named a Certified Autism Center™ (CAC) through IBCCES. One hundred percent of our staff has been trained (several of us neurodiverse ourselves) to ensure every player feels safe, welcomed, and fully included. ERPS is incredibly grateful to the Greater Palm Springs Tourism Foundation for its generous Autism Reimbursement Grant, which enabled us to become a CAC.

♿ Accessibility & Mobility
– Wheelchair Accessible: Entire facility on ground level, no stairs or elevators.
– Van-Accessible Parking: Reserved accessible spaces directly in front of the entrance.
– Accessible Entrance & Ramp: Ramp at front door with direct access to parking.
– Accessible Routes: Clear 42” hallways and doorways (minimum 32” clearance).
– Accessible Restrooms: Safety rails and accessible sinks.
– Accessible Door Handles: Lever-style handles throughout.
– Puzzle Accessibility: All puzzles are placed at heights and positions accessible for wheelchair users.

🧠 Neurodiversity & Sensory-Friendly Options
– Certified Autism Center: 100% of staff trained in neurodiversity awareness and best practices.
– Orientation Videos: Closed captions on all videos.
– Lighting Adjustments: Room lights can be dimmed; flickering effects can be steadied upon request.
– Cooling Options: Air conditioning in all rooms, plus adjustable fans in every room.
– Puzzle Modifications: Certain puzzles include vibration cues for the hearing-impaired.
– Flexible Play: Doors to escape rooms are never locked. Exit at any time, for any reason.
– Non-Smoking Facility: Entire building smoke-free.
– Quiet Space Available: Lobby or outdoor seating can be used for sensory breaks.
– Simplified Materials: Large-print or simplified instructions available upon request.

🚨 Fire & Life Safety
– Fire Suppression: Sprinklers in every escape room, hallways, and common areas.
– Smoke & Fire Detectors: Hardwired throughout, tested and inspected annually.
– Fire Extinguishers: Located throughout, inspected yearly.
– Alarms: Both audible alarms and emergency strobe lights for visibility.
– Emergency Lighting: Lights automatically activate in case of power loss.
– Marked Exits: Clearly marked exits with two always unlocked.
– Panic Hardware: At rear exit for quick evacuation.
– Evacuation Plans: Posted maps and staff trained with regular drills.
– Direct Emergency Link: Auto-alert system connects with local fire and police.

🏥 Health & Emergency Preparedness
– AED On-Site: Automated External Defibrillator with trained staff.
– First Aid: Fully stocked first aid kit on premises.
– Insurance & Compliance: Workers’ compensation coverage for staff; fully adherent to state and
local safety codes.

️ Guest Comfort & Convenience
– Free Public Wi-Fi
– 24/7 Video Security
– Business License & Fire Inspection Notices: Clearly displayed in lobby.
– Service Animals Welcome
– Accessible Website: Designed with accessibility standards in mind (readable fonts, alt-text, and
navigation support).